ADMINISTRATIVE SUPPORT CONSULTANT-SES - 64036891

Date: May 13, 2024

Location:

KISSIMMEE, FL, US, 34744

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .

Requisition No: 828251

Agency: Department of Health

Working Title: ADMINISTRATIVE SUPPORT CONSULTANT-SES - 64036891

Pay Plan: SES

Position Number: 64036891

Salary: $1,674.65 Biweekly

Posting Closing Date: 05/23/2024

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

Open Competitive

Pending Reclassification to Office Operations Supervisor I-SES

Your Specific Responsibilities:

This is highly responsible work supervising clinic front desk, eligibility, and medical records staff for the Florida Department of Health in Osceola. The incumbent will assist health department management in a variety of administrative matters in the areas of fiscal, personnel, purchasing, billing, and statistical data gathering. Responsible for the supervision of staff including appraisals, planning, and directing their work, approving leave, having the authority for hiring, and taking disciplinary action or effectively recommending such actions. This position spends more than 50% of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees’ work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage and complete timesheets.

Uses knowledge of office/billing procedures and practices, provides oversight of personnel, clinic scheduling, fiscal collections, eligibility verification, and check-out billing. Plans and documents workloads, workflows, and work objectives with employees. Directs the work of staff to ensure maximum use of time and resources. Coordinates and implements training for employees regarding statutes, rules, regulations, policies, and procedures to maintain day-to-day clinic operations.

Responsible for all aspects of the maintenance of patient records including securing, accumulating, processing, preserving, retrieving, and controlling distribution of individual patient health records. Organizes and maintains approved filing/scanning system for patient records and clinic forms. Responsible for ensuring purging and preparing of patient records for destruction and/or archive per state regulations.

Conducts supply inventory and submits requisitions through MyFloridaMarketplace (MFMP) to ensure staff have supplies to carry out their job duties. Approves requisitions submitted by staff.

Provides coverage to the unit in the absence of employees.

Reports the status of clinic support programs during monthly Leadership meetings. Meets regularly with the supervisor and assists in planning, developing, and maintaining all related public health programs and issues. Collects and analyzes data to provide daily, monthly, and annual reports and recommends solutions or courses of action. Assists in the establishment, review, and updating of procedures affecting areas of supervision.

Performs as the Records Management Liaison Officer (RMLO) as outlined in DOHP250-6-18 Records Management policy, to control, manage, and dispose of both paper and electronic records that support Department programs, operations, and accomplishments.

Performs other duties as required.

Information custodian responsibilities include maintaining information in accordance with state and federal statutes, rules, regulations and Department of Health Security Policy 3 and associated Protocols and Procedures as it relates to information custodian, Delegation of Authority. This responsibility is to be adhered to 100% of the time.

Required Knowledge, Skills, and Abilities:

Ability to effectively manage clerical/clinical (administrative) and support staff and ability to determine work priorities, assign work and insure proper completion of work assignments. Ability to communicate effectively verbally and in writing and ability to apply rules, regulations, policies and procedures relating to the health department. Ability to review information for completeness and ability to communicate well with the public and maintain effective working relationships with co-workers. Experience in managing physician or clinic practice and experience in managing and developing budgets.

Qualifications:

Minimum -

• At least one year of verifiable experience supervising or leading a medical office front desk or medical records department

• Willing to perform emergency duties before, during and/or beyond normal business hours and/or day in the event of an emergency, disaster, or threat of disaster man-made or natural

  Preferred -

• Minimum of one year of verifiable fundamental experience in managing or assisting with budget or fiscal responsibilities

• Comprehensive knowledge and a minimum of one year of verifiable experience in maintaining patients' medical records, including ensuring their security

  Florida Department of Health Mission, Vision, and Values:

  Mission:

  To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

  Vision:

  To be the Healthiest State in the Nation.

  Values:

  I nnovation: We search for creative solutions and manage resources wisely.

  C ollaboration: We use teamwork to achieve common goals & solve problems.

  A ccountability: We perform with integrity & respect.

  R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

  E xcellence: We promote quality outcomes through learning & continuous performance improvement.

  Where You Will Work:

  Florida Department of Health in Osceola

  The Benefits of Working for the State of Florida:

  Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;

• Nine paid holidays and one Personal Holiday each year;

• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

• Retirement plan options, including employer contributions

  (For more information, please click www.myfrs.com );

• Flexible Spending Accounts;

• Tuition waivers;

• And more!

  For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .

  Please be advised:

  Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

  This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

  Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

  If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

  The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

  Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

  Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Nearest Major Market:Orlando