EMEA Operations Lead

Job ID

165479

Posted

10-May-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Building Management, Facilities Management

Location(s)

London - England - United Kingdom of Great Britain and Northern Ireland

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an EMEA Operational Lead. As a CBRE Operations Lead, you will be responsible for leading the FM team, and be responsible for planning, managing, and directing business operations for a region.

Key Responsibilities:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct

• performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

• Review trends to identify opportunities to improve financial performance. Manage the monthly forecasting process for assigned clients or regions.

• Ensure compliance with company policy, business and local employment law.

• Maintain data integrity across systems used by the team.

• Partner with regional teams and departments to identify and implement organizational “best practices.”

• Work with other professional workstreams effectively (Transactions and Projects specifically) providing FM advise and expertise to the group, representing EMEA.

• Assist with the development of training programs, business processes, and system training programs.

• Facilitate the communication of policies, procedures, and initiatives to create consistency across the region.

• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.

• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.

• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes and reporting back with progress updates.

EDUCATION AND EXPERIENCE REQUIRED

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of

• experience and education will be considered.

• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.

• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Be able to work with a sense of urgency, reviewing workload priorities on an ongoing basis and delivering actions on a constant basis.

• Extensive organizational skills with a strong inquisitive mindset

About CBRE Global Workplace Solutions :

As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune’s “Most Admired Companies” for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”

Application Process:

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

#GWSEMEA

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)