Director of Strategic and Community Partnerships (San Francisco, CA)

ORGANIZATION SUMMARY

Catholic Charities is one of the largest, oldest, and most comprehensive nonprofit human services organizations in Northern California, annually reaching more than 60,000 vulnerable individuals of all faiths in San Francisco, San Mateo, and Marin Counties. With a staff of approximately 450, reaching peaks of nearly 600 with seasonal hires, a budget of $54.3 million, and a current governing board of 27, this venerable, fully-accredited, independent 501(c)(3) nonprofit addresses some of the most pressing community needs – homelessness, generational poverty, immigration, inequality, hunger, aging in isolation, and communicable disease -- to name a few – with compassion and services of highest quality.

PROGRAM & POSITION SUMMARY

The Director of Strategic and Community Partnerships is a key agency leader working closely with Catholic Charities CEO in collaboration with select Program and Administrative staff to cultivate, manage, and build important relationships across the agency’s leadership community in San Francisco, Marin, and San Mateo Counties. Theaim is to meet the current and evolving needs of local vulnerable communities in accord with our mission through externalpartnerships with: (1) Catholic parishes and interfaith communities; (2) government representatives and dignitaries; (3) community and nonprofit organizations.

Catholic Charities has a special relationship with the 90+ local Catholic parish communities that comprise 400,000 Catholics in our service area. While Catholic Charities operates independently from the Archdiocese as a separate 501(c) 3 provider of social services, Catholic parishes are a core, receptive audience to our mission and responsive to our programs as potential clients, volunteers, donors, and partners.

The mission of Catholic Charities supports the dignity of vulnerable communities by providing a continuum of direct social services annually to 70,000 people. We serve everyone of all ages, faith traditions, races, ethnicities, and backgrounds. Our staff members are as diverse as the communities we serve. Wehelp homeless families find housing, vulnerable youth grow and thrive, seniors retain independence and vital connections, and immigrants achieve legal status, concretely demonstrating God’s love through our actions.

The Director effectively serves as a brand ambassador and bridge to Catholic parishes and other strategic partnerships described above to benefit the vulnerable communities we serve.The Director also provides ongoing formation on Catholic Social Teaching and Catholic Identity to all agency staff.

In addition, the Director is the staff lead of ­the Public Interest Committee of Catholic Charities Board of Directors to help advise and recommend the agency’s mission-focused public policy agenda.

The start date for this position is on or after July 1, 2024.

ESSENTIAL DUTIES & RESPONSIBILITIES

Serve as Agency’s primary lead, overseeing day-to-day operations in these principal areas:

1. Parish Partnerships

2. Catholic Parish Partnerships.

• Parish Ambassador Program - Oversee agency’s Parish Ambassador Program in collaboration with the Volunteer Manager and Development staff to continue to recruit parishioners to be a Parish Ambassador - with the blessing of their pastor - to serve as a bridge between Catholic Charities and their parish and school community.

• Parish Bulletins - Submit bi-monthly Parish Bulletin e-announcements to the 90 individual parishes and the Archdiocesan online weekly parish newsletter, The Bridge, about volunteer opportunities, program impact and services, volunteer opportunities, and advocacy initiative to increase awareness about our work and encourage engagement.

• Deanery Meetings – Arrange and attend local Deanery meetings throughout the Archdiocese to provide Catholic Charities updates from the CEO and Program Staff and spotlight opportunities through our programs and services.

• 1:1 Meetings with Parish Clergy, Staff, Parishioners – Schedule and attend ongoing individual strategic meetings with pastors, parish staff, and parishioners to support ongoing partnerships and explore new opportunities.

• Catholic Charities Case Management Services at St. Dominic Parish with St. Ignatius – meet quarterly with agency staff and parish partnership team to annually negotiate our MOU and continue this flagship partnership serving area populations experiencing homelessness and precarious housing.

• Parish Resource Guides – Create, annually update, and disseminate to parishes curated resource guides for parishes in each county (San Francisco, Marin, San Mateo County) withlinks to each county’s com­prehensive referral directors as well as Catholic Charities available local program services.

• Parish Surveys – Continue to use and update data from recent agency surveys, “Gap Analysis of Parish Social Service Needs” and “Program Engagement with Parishes,” to inform strategic parish partnership efforts.

1. Catholic Partner Resource Organizations

• Archdiocese of San Francisco Chancery staff – Cultivate and maintain relationships with key Archdiocesan staff to be a social services resource to them while inviting them to help disseminate information to parish constituents about Catholic Charities volunteer opportunities and services. Key Archdiocesan staff include: Office of Human Life & Dignity; Young Adult and Youth Ministry; Department of Catholic Schools; Diaconate Formation Office; Communications (The Bridge and Catholic SF magazine).

• St. Patrick Seminary – Connect St. Patrick’s Field Education Director to Catholic Charities Volunteer Manager to engage seminarians in Catholic Charities volunteer placements and to the Archdiocese Vocations Office for summer volunteer placements.

• Catholic Charities local agencies in East Bay, Santa Clara and Sonoma Counties – as referral resources for community members seeking services outside of our service area.

• Catholic Charities USA, Parish Engagement and Public Policy – to engage with and learn from colleagues nationwide doing similar work.

1. Interfaith Partnerships.

• San Francisco Interfaith Council – weekly update meetings on social service needs and public policy germane to faith communities; and annual Thanksgiving gathering.

• Marin Interfaith Council – bi-monthly updates, annual breakfast and Visionary Marin gatherings, local social justice advocacy efforts.

• Marin Organizing Committee (MOC), a broad-based member-organization comprised of faith and nonprofit communities. Continue to be informed by MOC social justice efforts to organize for the common good in Marin in areas pertinent to our mission.

• Faith In Action (FIA) Bay Area . Continue to be informed by FIA’s network of congregations and community leaders in working to advance social justice in San Francisco and San Mateo County.

• Church of Jesus Christ of Latter-Day Saints, San Rafael Stake –collaboration with LDS volunteers to support vulnerable communities in Marin.

1. Catholic Identity and Catholic Social Teaching

2. Catholic Identity for New Employees -Provide the Catholic Identity section at the agency’s monthly New Employee Orientations hosted by HR to provide grounding for employees in how the agency’s mission, values, and services relate to Catholic Social Teachings in answer to, “What’s Catholic About Catholic Charities?”

3. Ongoing Catholic Identity Enrichment for All Agency Staff– Host annual all-staff gatherings with guest speakers who are experts in Catholic Social Teachings, to provide ongoing staff training about one of the key social teachings and explore with staff how these teachings pertain to our work.

4. Board Retreats on Catholic Identity– Collaborate with CEO in developing occasional board retreats focused on the connection between Catholic Social Teaching and the agency’s programs and services.

5. Government Partnerships.

Partner with targeted local, state, and federal dignitaries and government agencies in 1:1 meeting with the CEO to describe the agency’s continuum of programs and services outcomes and positive impact on the community; and explore expansion and funding of our core services, accessing key resources as follows:

1.

1. Dignitaries and Legislative Aidesincluding city council members, county supervisors, state and federal representatives serving San Francisco, Marin, and San Mateo Counties.

2. Government Departmental Staffin the areas of homelessness and housing, immigration, children and youth, aging support, and disaster recovery efforts.

3. Community and Nonprofit Partnerships.

Partner with targeted community and nonprofit leaders in meetings with the CEO and program staff to explore expansion and funding of our core services, accessing key resources as follows:

1. San Mateo County Nonprofits

• Thrive Alliance of county nonprofits, a network of more than 200 local nonprofits, government entities, foundations, and community leaders to help nonprofits build capacity and cross-sector collaboration.

• Immigration Coalition focused on advocacy for removal-defence funding in the county and other immigration services.

• Housing Leadership Council to advocate on behalf of affordable housing for low-income families, immigrants, seniors, and adults with disabilities.

1. Marin County Nonprofits

2. St. Vincent de Paul Society of Marin.

3. Community Action Marin.

4. Aging Action Initiative.

5. YWCA Fifty+ Program for Job Seekers.

6. Resource Circle at Catholic Charities St. Vincent’s School for Boys.

7. San Francisco Nonprofits

• Continue to support CEO in exploring partnership with Catholic-based nonprofits in San Francisco.

1. Public Interest Committee

Serve as staff lead to the chair of the agency’s Public Interest Committee of the Board of Directors to advise and assist the CEO in consideration of Catholic Charities’ public positions regarding proposed legislation affecting the vulnerable populations we serve. Responsibilities include:

1. Public Interest Committee Meetings

2. Prepare agenda in consultation with the chair and CEO, attending and taking minutes at committee meetings.

3. Identify advocacy positions aligned with Catholic Charities’ mission in collaboration with CEO, committee members, program staff, and Catholic, interfaith, nonprofit, and community-based partner agencies.

4. Invite legislators, advocacy experts, and program staff to occasionally be guest speakers at committee meetings.

5. Advocacy Documents and Partners

• Documents : Serve as a resource to the CEO and committee members on the guiding documents of the Public Interest Committee including template to propose advocacy project; procedure for determining support of legislation and ballot measures; and advocacy communications plan.

• Catholic Advocacy Partners: Cultivate external relationships with staff in charge of public advocacy at California Catholic Conference of Bishops, U.S. Conference of Catholic Bishops, Catholic Charities California, and Catholic Charities USA to ensure alignment before publicly supporting legislation and ballot measures.

• Community-based Partners : Cultivate relationships with staff at other interfaith and nonprofit organizations to identify potential advocacy opportunities for consideration. Partners include Jewish Community Relations Council, Marin and San Francisco interfaith councils, San Francisco Human Services Network, and Housing Leadership Council of San Mateo County.

1. Collaborate with Communications

• Work with the agency Communications Department to publicize Catholic Charities’ public policy positions on our website and social media, the parish bulletins, and events. Ensure public interest information is regularly updated on the website.

1. Agencywide Advocacy Efforts

2. Draft advocacy letters from the CEO on behalf of Catholic Charities; and meet with county, state, or federal legislators to help influence legislation that impacts the people we serve.

3. Occasionally spearhead agencywide advocacy efforts tied to public funding to advance diversity and equity in collaboration with local nonprofits, governmental, educational institutions, and community foundations. Past examples include community outreach to vulnerable clients to ensure full participation in the U.S. Census count; championing voter access during local elections; and attending advocacy days of action hosted by regional partners on Capitol Hill in Sacramento and Washington DC.

• Sponsor or co-sponsor advocacy events with Jewish Community Relations Council and San Francisco Department of Elections to advocate for voter registration and sponsor public advocacy forms.

1. Other

2. Collaborate with Catholic Charities CEO and select Program Directors, Communications, Volunteer Manager and Development staff to continue to evolve strategic partnerships.

3. Represent and speak on behalf of Catholic Charities at various strategic events and community gatherings.

4. Monitor deliverables and ensure data is collected and reporting occurs as required.

5. Develop and manage program budget working closely with the CEO, Finance and Contracts.

6. Serve on collaborative teams within the agency.

7. Provide culturally, linguistically, and developmentally appropriate information and resources to the community for the region being served.

8. Promote interagency collaboration and interface amongst community agencies to leverage programs, services, activities, and resources.

9. Complete other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience :

• A minimum of a BA or BS from an accredited educational institution with major coursework in religion, the humanities, social services, public administration, psychology, or a related field.

• 2-3 years of experience working at a Catholic parish as a staff member or lay leader, with demonstrated understanding of Catholic parish culture and mission to serve those in need.

Knowledge, Skills & Abilities :

Must possess:

• Commitment to the Mission and Values of Catholic Charities.

• A leadership style characterized by empathy, compassion, accountability, effectiveness, efficiency, and innovation to maximize social impact.

• A strong work ethic including the ability to work independently with high reliability.

• Excellent multicultural experience and ability to work collaboratively with diverse staff and community members.

• Exceptional organizational, problem-solving and time management skills to create and maintain efficient filing systems to enable quick access to multiple partnership documents and data.

• Highly developed emotional intelligence and interpersonal skills to support the CEO, help advance agency priorities, and sustain partnerships with a wide array of leaders from agency leaders and board members to church clergy, governmental officials and legislative aides, nonprofit chiefs and department heads, frontline program staff, grassroots organizers, and community advocates.

• Outstanding oral and written communication skills, including English fluency and strong public presentation skills, to continuously pitch social service initiatives that open doors and lead to fruitful partnerships.

• Ability to research, analyze information, and represent data in meaningful and effective ways.

• Ability to build and retain quality relationships with program staff and community partners to maintain a strong team culture and partnership; experience in leading, building and training teams.

• A high-energy, optimistic attitude that encourages and engages diverse audiences and potential partners.

• A proven commitment to continuous quality improvement, including openness to constructive feedback.

• Excellent basic computer skills (e.g., keyboarding, Microsoft Office Suite) as well as comfort with using cloud computing applications and electronic health records, as well as learning new technology tools quickly.

• Knowledge of modern office methods and practices, including filing systems, business, correspondence, presentations, and report writing.

• Experience working in a parish with expertise in community outreach, community organizing, and leadership development.

• At least 2 years of management and supervision experience.

• Excellent multicultural experience and ability to work well with a diverse population.

• Flexible, proactive, adaptable, and able to work in a fast-paced, changing environment.

• Ability to lead and organize team training as needed.

• Valid California Driver's License and current auto insurance.

• Bilingual/biliterate in English/Spanish or English/Vietnamese preferred.

• Experience in building collaborative partnerships with community stakeholders.

• Ability to maintain confidentiality.

• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.

Clearances Required Prior to the First Day of Employment:

Fingerprinting

Clearance: Required

TB Screening -

Negative Tuberculosis Test: N/A

First Aid

Certificate: N/A

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Intermittentbending, standing, stooping, kneeling, reaching, twisting, and walking.

• Occational lifting, pushing, and pulling.

• Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.

• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

• The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

• Driving is required for this position.

If driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.)

Council on Accreditation (COA) roles

Attend meetings and provide support concerning implementation of accreditation requirements and standards.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasionally exposed to outside weather conditions.

• Noise level in work environment is usually moderate.

• May include contact with clients with mental health issues who demonstrate behaviors such as use of profanity, shouting, running away, self-harm and violence.

• The worker is occasionally exposed to perfume or scents in personal care products used by employees, clients, and visitors.

• The worker is subject to outside environmental conditions: No effective protection from weather.

• Occasional need to interact with clients that may be expressing anger both appropriately and inappropriately, and to manage the client environment in a way that will avoid further escalation of any inappropriate behavior

• The work environment includes traveling using various modes of transportation.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), Catholic Charities SF does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. Furthermore, Catholic Charities SF does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA

CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Department or Program: Advancement

This is a full-time position

Union status: Non-union

Fingerprinting clearance: Required

TB Screening:

COVID-19 Proof of Vaccination:

Pay Range: $112,969